Available for opportunities

Namrata
Pachori

Power Platform Developer

12+ years of expertise in business process automation, specialising in Microsoft Power Platform — designing, implementing and maintaining solutions that transform how organisations operate.

12+
Years Experience
4+
Years Power Automate
25+
IBM Certifications
3
Countries & Regions
01

Areas of Expertise

Power Apps Power Automate Copilot Studio SharePoint IBM FileNet IBM Case Manager IBM BAW Azure OpenAI N8N Workflow Oracle MS SQL JavaScript HTML XML Java C / C++ Windows / Linux
02

Career Highlights

⚡
Power Platform Expert
Hands-on experience designing and developing cloud solutions on Microsoft Power Platform — Power Apps, Power Automate, Power Apps Portal, and Common Data Service.
🤖
AI & Automation Specialist
Leveraged n8n to automate complex workflows and integrated Azure OpenAI APIs to embed natural language processing and intelligent document analysis into business solutions.
🗂️
IBM ECM Depth
Deep expertise in IBM FileNet P8, IBM Case Manager, and IBM Content Navigator — covering ECM/BPM tools, custom plugin development, and end-to-end application lifecycle support.
💬
Chatbot & Agent Builder
Built and deployed chatbot agents and WhatsApp/Telegram bots for business communication — automating candidate search, client engagement, and customer support workflows.
03

Professional Experience

Apr 2025 — Present
Freelance · Remote
Sr. Power Platform Developer
  • Developed and deployed chatbot agents to automate LinkedIn search and candidate discovery via chat interfaces.
  • Built WhatsApp/Telegram bots for streamlined client engagement and automated customer support workflows.
  • Created a legal citation verifier using n8n that validates citations against authoritative databases for compliance.
Apr 2021 — Mar 2025
Alithya Inc · Melbourne
Sr. Power Platform Developer
  • Designed and developed custom Power Apps to streamline business processes and improve operational efficiency.
  • Integrated Power Automate with Azure Functions, Azure Storage, and Azure OpenAI for advanced process automation.
  • Connected Power Automate with SharePoint, Teams, Outlook, and Excel for seamless Microsoft 365 operations.
  • Created intelligent chatbots with Power Virtual Agents and Copilot Studio to enhance customer service.
  • Implemented data security measures and ensured regulatory compliance across all delivered solutions.
May 2019 — Mar 2021
Alithya Inc · Melbourne
ECM Lead
  • Led development and management of IBM Case Manager solutions for robust document management and workflow automation.
  • Developed custom plugins, widgets, and external web services for IBM Case Manager.
  • Managed deployments to upper environments and conducted end-to-end testing and support.
  • Delivered client training and comprehensive knowledge transfer sessions.
Apr 2016 — Apr 2019
Alithya Inc · Hyderabad
Sr. ECM Developer
  • Customised IBM Case Manager client solutions to meet specific stakeholder requirements.
  • Led technical discussions and decision-making for complex ECM implementation challenges.
  • Mentored junior developers and conducted regular code reviews for quality assurance.
  • Managed project timelines and ensured compliance with data policies and regulations.
Apr 2013 — Mar 2016
Alithya Inc · Hyderabad
ECM Developer
  • Developed multiple IBM Case Manager solutions to streamline client business processes.
  • Supported customisation of the ICM Client and participated in system, integration, and UAT testing.
  • Assisted in performance optimisation and implementing security measures for sensitive data protection.
04

Certifications & Badges

IBM Certified Case Manager Solution Designer — Case Manager V5.2.1
IBM Content Navigator Essentials — 2017
IBM Content Navigator Configuration — 2017
IBM Content Navigator Solution Design — 2017
IBM Content Navigator — Administrator — 2017
IBM Content Navigator — Application Developer — 2017
IBM Content Navigator V3.0.6 — Administration
IBM Case Manager on Cloud — Essentials — 2017
IBM Case Manager on Cloud — Custom Pages & Properties — 2017
IBM Case Manager on Cloud — Application Developer — 2017
IBM Datacap V9.1.4 — Navigator Configuration
IBM Datacap V9.1.4 — Application Builder
IBM Datacap V9.1.4 — FastDoc Applications
IBM Datacap V9.1.4 — Administrator
IBM Datacap V9.1.4 — Security
IBM Datacap on Cloud — Navigator Configuration — 2018
IBM Datacap on Cloud — Application Builder — 2018
IBM Datacap on Cloud — Administrator — 2018
IBM Datacap on Cloud — Security — 2018
IBM Datacap on Cloud — Essentials — 2018
05

Education

MTech — Computer Science
Vellore Institute of Technology, Vellore, India
BE — Computer Science
Maharana Pratap College of Technology, Gwalior, India
06

Research Publication

📄
"Improving Speech Recognition with the help of compression using Vector Quantization"
Namrata Pachori, M. Rajasekhara Babu · International Journal of Computer Information Systems · Vol. 2, Issue No. 4, 2011
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